Refund Policy

30-day money-back guarantee

We want you to be happy with Monipler. If you're not satisfied with your purchase, you may request a full refund within 30 days of your order date for any reason. This applies to first-time purchases of paid plans, including monthly and annual subscriptions.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle.com. To request a refund:

• Visit paddle.net and look up your order using the email address you used to purchase, or
• Email us at support@monipler.com and we will coordinate the refund with Paddle on your behalf.

Once approved, refunds are typically returned to your original payment method within 5–10 business days, depending on your bank or card issuer.

Subscription renewals and cancellations

You can cancel your subscription at any time from your account or via paddle.net; cancellation stops future renewals and you keep access through the end of your current billing period. After the 30-day window, renewal charges are generally non-refundable, but we will review good-faith requests (for example, accidental renewals you contact us about promptly).

Chargebacks

If you have a billing concern, please contact us or Paddle first — we'd rather resolve the issue directly than through a chargeback.

Contact

Questions? Email support@monipler.com.